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Meet the moderators

Meet the moderators

Naomi SatoDame
Community Manager/Moderator

Hello everyone and welcome to the Dell Technologies Education Services Community site!

I enjoy providing assistance/guidance to help our community members reach their certification goals. If you have any questions about the Proven Professional program, please reach out to me.

Part of the Dell Technologies Proven Professional team since 2014, I'm responsible for Proven Professional exam workshop support, translations, monitoring discussion form content, and managing the Proven Professional Community site.

I'm located in the United States Eastern time zone (UTC - 5)

Geeta Kumar
Community Manager/Moderator

Welcome to the Dell Technologies Learning Community. I believe those who value learning and seek out opportunities to learn clearly have an advantage.

I have over a of decade experience in the IT industry. I joined Dell Technologies in 2019 and am responsible for supporting community members on General Topics and Tech Exchange. I enjoy providing guidance to the community members so you can reach your learning goals!

Robert Hoey
Community Moderator

Greetings, I’m glad you found us on the Dell Technologies Education Services Community Site! I am an instructor specializing in Hyper-Converged Infrastructure (HCI) and Converged Infrastructure (CI). I enjoy helping customers, partners, and internals realize the potential of our products, services, and solutions.

I started in technology circa 7CD (hexadecimal, of course), working in a variety of roles including support, service readiness, and training. Currently, I am the Delivery Global Lead Instructor for HCI/CI.

I have a Coordinate Universal Time (UTC) between -4 when tilted toward the sun, and -5 when tilted away. I enjoy leveraging technical solutions to their fullest extent, and of course long walks on the beach with needlessly dramatic sunsets. 

Shankaranarayan Gururaj
Community Moderator

Hello!! And welcome to the Dell Technologies Education Services Community Site! My name is Guru and I am the Delivery Global Lead Instructor for Data Protection Services. During my 14 years with EMC and Dell, I have had the pleasure of interacting with and educating customers, partners and Dell and EMC colleagues globally on various Data Protection technologies such as Avamar, Data Domain, NetWorker, Data Protection Advisor and Power Protect Data Manager.

I work out of my home office in sunny Phoenix, Arizona. When I am not preaching Data Protection, I enjoy singing and listening to Indian Classical music, reading fiction and tending my humble home garden.

Stéphane Dedons
Community Moderator

Based in Paris, I started working for EMC in August 2003 as a Customer Engineer, mainly focused on PowerMax (Symmetrix at that time) and SAN switches. In 2005, I moved to a NAS RTS (Regional Technical Support) position, spending nearly 4 years troubleshooting customer issues for Celerra.

I moved to an EMEA Technical Instructor role in 2008 and now deliver training on PowerStore, PowerScale, Unity and NetWorker, serving as Global Lead Instructor for the first three of those. 

When not working, I enjoy the pubs & restaurants of Paris and travelling. I’m a frequent runner, especially trail running.

Rob Sterba
Community Moderator

I started with EMC 14 years ago designing and implementing Data Protection solutions. Over the years I’ve held several roles, from Solutions Architect to Content Developer, Scrum Master, and Product Manager, but always focused on Data Protection. Currently, I’m the Product Manager for Security and Data Protection education where I focus on understanding product challenges and defining training offers to help our customers excel with our products.

I work from my home office in Fort Worth, Texas. When I’m working, I enjoy leatherwork, photography, collecting and learning about whiskey, and spending time outdoors.

Robert Bell

Hi Everyone,

I joined Education Services over 7 years ago as a content developer and technical lead. My focus has been our open curriculum courses and labs that cover broad categories such as cloud services and infrastructure, information storage, and more. Most of these courses are part of the Proven Professional certification program. I am based in Massachusetts.

Prior to this position, I spent more than 25 years at several big and small companies in various software related roles; R&D, professional services, and Office of the CTO. Besides cloud and storage, my experience includes UNIX and Linux internals.

My current role is ideal for me because it allows me to combine my technical and teaching passions and get to create material that hopefully helps people better understand complex topics.

Outside of work, I am a senior adjunct professor teaching online graduate courses for almost 10 years. My favorite hobby is spending time with my family, which is a little harder since we now live in different parts of the United States.

Emmet Gibson
Community Moderator

Hello and welcome to the Dell Technologies Education Services Community Site.

I’ve been working for Dell Technologies for about 22 years. I started with Dell in a technical support role before moving to Education Services about 10 years ago. My main area of expertise is delivering training for server products; PowerEdge Rack, Tower, XE, XR and Modular systems. I am currently the Delivery Global lead for Server and enjoy delivering training to our customers to help them achieve their goals.

When not delivering training, I enjoy socializing with family and friends. I like good restaurants and plenty of sport, both watching and playing. Though the latter has become less frequent over the years I still try to get out as much as I can.

Hoo Hong

Hello everyone and welcome to the Dell Technologies Learning Community.

My name is Hoo Hong. I started working for Dell Technologies in 2008 as Enterprise Technical support engineer supporting server, storage, and networking.

Currently, I am an instructor in Dell Technologist delivering training for storage (ME4, SC Series, PS series, Unity, PowerStore) and networking (Campus and Data Center networking) products. 

I work from my home office in Penang, Malaysia. In my free time, I enjoy hiking, jogging, and playing football.

Anita Bhangoo

Anita is an educational specialist with 20 years’ experience in the design, development and delivery of adult education programs. She has a wealth of experience having developed training and led teams in sectors such as aviation, manufacturing, media, government and financial services.

Anita creates award-winning digital learning programs that are participant-centered, interactive, lively and challenging to help students discover new ways to solution in their IT transformation journey.  Today she leads and hosts a series of live-learn programs, including Tech Exchange Live and Instructor Sessions to a global audience. 

Throughout the year Anita takes part in the recruitment of Police Officers, Detectives and Supervisors for HM Metropolitan Police and serves as a Non-Executive Director for an online training and development organisation specifically for school teaching staff.

Mohammed Iqubal
Community Moderator

Hello Everyone ! Welcome to the Dell Technologies Education Services Community Site.

My name is Mohammed Iqubal. As a Dell Senior Advisor, Customer/Technical Training, I train our clients, partners, and internals on Data Protection Services and Network Attached Storage.

It's been a fantastic experience educating and imparting knowledge to different trainees for the past 13 years.

I deliver trainings on various Data Protection and NAS products such as DELL EMC NETWORKER, AVAMAR,


I am based in Bangalore, India and deliver my classes from my home office.

Outside of work, I like to read and spend time with my family.

Tania Louis

Hello and welcome to the Develop with Dell Community site. 

My name is Tania Louis and I have been with Dell Technologies since March 2020, 3 months post Undergrad! I hold a Bachelors Degree in Finance with a minor in Information Systems from the University of Massachusetts Dartmouth.While there, I participated in the Changing the Face of Tech program, which provided me with the connections and tools I needed to get my foot in the door. Fast forward 2 years, and I now work as a project manager on the Learn Team under Changing the Face of Tech. Life really does come full circle!

In my free time I love to travel, attend concerts, work out, and spend time with my friends and family!

I look forward to connecting with you all and providing any assistance that I can. 

Debi Graci

Cheers and welcome to the Dell Technologies Learning Community!

I’ve been part of the Proven Professional team since 2012 and am responsible for several different components of our certification program. I enjoy providing guidance on the best use of the certification tools as well as general questions regarding the Proven Professional program. I also work on the Knowledge Sharing program. If you’re not familiar with this program, check out the Knowledge Sharing Library to learn more.  I’m located in the United States Eastern time zone (UTC-5).

Barry O'Sullivan

With over 20 years of experience in IT and adult learning, Barry provides educational and technical thought leadership in curricular planning, certification upskilling and training delivery within the networking domain. 

Barry is the Global Lead Instructor for Networking at Dell Technologies Education Services. In this learning consultancy role, he focuses on developing and delivering intermediate & advanced networking courses; covering routing and switching technologies on Dell and Cisco network operating systems.

Barry holds a Bachelors degree in Law, Diploma in Psychology and a Masters degree in Organizational Behaviour with a thesis on applying knowledge after attending learning events.

Doug Maltais

I have been an instructor at Dell and EMC for more than 20 years. In that time, I have worked with many block and file storage arrays, enterprise reporting tools, virtualization, and LAN and SAN networking. Currently, my main responsibilities are in Hyperconverged and Converged Infrastructure, and PowerScale storage classes. I really enjoy keeping up with the ever-changing technologies used in products like these, and look forward to devising ways to explain them to my students.


I work from my home in a small city in the northeastern USA. While I love my city, I grab my backpack and escape to the forests and mountains every chance I get.