ESSENTIAL TRAINING
COURSE TITLE DESCRIPTION OTHER LANGUAGES
Client Deployment Services Portfolio Overview Deep dive on our deployment portfolio including how to identify opportunities and how to sell.

 French German

Japanese Korean

Portuguese Spanish

Client Support Services Portfolio Overview
Deep dive on our client support portfolio,  including how to identify Services opportunities and position the best solution for your customer. 

Chinese French German

Japanese Korean

Portuguese Spanish

Channel Services Portfolio Overview Broad course covering how to effectively position the Dell EMC Services portfolio including how to articulate the value of Dell EMC Services aligned with product sales motions and how to find and utilize additional resources to help you sell Dell EMC Services.

Chinese French German

Japanese Korean

Portuguese Spanish

Enterprise Deployment Services Portfolio Overview
Deep dive on our enterprise deployment offers for your customers' data centers.  Learn how to articulate the value of the ProDeploy Enterprise Suite,  how to identify Services opportunities,  and position the best solution for your customer. 

Chinese French German

Japanese Korean

Portuguese Spanish

Enterprise Support Services Portfolio Overview

Deep dive on our enterprise support portfolio, including how to identify Services opportunities and position the best solution for your customer.

Chinese French German

Japanese Korean

Portuguese Spanish

 

 

RECOMMENDED TRAINING
COURSE TITLE DESCRIPTION OTHER LANGUAGES
Partnering with Services  This training  is designed to explain services alignment with the Dell EMC Partner Program, discuss how rebates drive partner profitability and describe the benefits of obtaining Services Competencies. Chinese  French German Japanese  Korean Portuguese  Spanish 
Accidental Damage

Articulate the details of our Accidental Damage service including features, benefits, customer messaging & competitive info and be able to identify the correct regional resources for additional help and describe any regionally specific rules and regulations. 

 

French German

Japanese Portuguese

Spanish

How to Win with Services Training
 Identify how services accelerate profitability.

French German

Portuguese Spanish

Legacy EMC Deployment Services (QBT)
Targeted training designed to educate our teams and partners about the legacy EMC Deployment Services portfolio including what the offers are, where are the opportunities, how to position and rules of engagement.

Not Available