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  • About eBooks
  • Accessing Your Account
  • Additional Resources

What is ebook?
Please refer to the attached for more details.

Dell Technologies Education Services is currently managing participant guides in the form of ebooks through our partner Raven360. The ebooks allows Dell Technologies to control and manage the guides, as well as provide a level of security for our intellectual property.  This ebook solution distributes student materials in an electronic format which can be accessed anywhere and anytime from a PC, laptop, tablet, or smartphone.

The electronic material is similar to a printed book while providing the ability to bookmark, make notes, and highlight key concepts in the text.  With this technology, the content is managed, delivered, and tracked in a secure method worldwide to any device including the users’ own device. The tracking capability provides access to key analytics gaining valuable insights into how students use the training materials.

The course utilizes an ebook provided by Raven360.

If you did not receive your registration confirmation email and have not already accessed your ebook, please follow the below process to gain access to your ebooks prior to the start of class:

Browser Support for Content Raven:

Browser Supported versions
Chrome Latest 
v54 onwards
Edge v14 onwards 
IE 11, 10, 9 ("compatibility view" mode not supported)
IE Mobile 11
Safari 2 most recent major versions 
iOS 2 most recent major versions
Android Nougat (7.0), Marshmallow (6.0), Lollipop (5.0, 5.1), KitKat (4.4)


For Returning Users With an Account: 

If you have enrolled in previous courses through Dell Technologies Education Services, you can go directly to the ebook site by clicking and log in using the email you registered for the training under and the password you previously created.


For New Users:

If this is your first time accessing the Dell Technologies Education Services ebook platform, click here to create a password and log in to view the class content.


This video provides a walkthrough of the document viewer tool available in the Dell Technologies Education Services ebook platform.

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